Home Sectors Professional and business services

Commercial and procurement support for professional services firms

Cost, contract and operating model expertise for firms whose main cost is people.

In short

In a professional services firm the largest cost is people, so external spend often goes unmanaged for years. It is usually a meaningful number by the time anyone looks: technology, subscriptions, property, travel, marketing and contractors, bought by different partners and teams with no single view.

What organisations here usually need help with

  • Software and subscription spend that has grown without anyone owning it
  • Property and facilities commitments made at a different headcount
  • Contractor and associate arrangements with inconsistent terms
  • Client contracts with obligations the delivery team never sees
  • Growth by acquisition leaving duplicated suppliers and systems

How we help

Procurement and commercial support

A single view of external spend, then focused work on technology, property, travel and marketing.

Programme and project delivery

Programme support for integrations, office moves and technology change.

Change and transformation

Operating model and process work when a firm has grown past the way it was run at half the size.

Commercial governance

Contract registers and renewal control, particularly for auto-renewing software agreements.

Systems and process change

Practice management, finance and CRM implementations, and getting fee earners to adopt them.

Common questions

How much should a professional services firm spend on software?In progress
Who should own supplier contracts in a partnership?In progress
When is it worth reviewing office and property commitments?In progress

Working in professional and business services and something is not working? Start with the problem.

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