In short
Social housing organisations run large, long-running contracts in repairs, maintenance, compliance and development, under regulatory scrutiny and with residents who feel the result directly. Commercial performance and service performance are the same conversation.
What organisations here usually need help with
- Repairs and maintenance contracts that are not delivering
- Major frameworks approaching renewal with limited preparation
- Compliance and safety obligations flowing into supplier arrangements
- Development programmes under cost pressure
- Data on spend and supplier performance that nobody trusts
How we help
Procurement and commercial support
Category strategy and competitive processes for repairs, planned works, compliance and corporate spend, including regulated processes where they apply.
Programme and project delivery
Programme and project leadership for development, retrofit and system change, and independent review when a programme is slipping.
Change and transformation
Operating model and process work across repairs, allocations and customer service where handoffs are the problem.
Commercial governance
Contract management, supplier performance frameworks and the reporting that boards and regulators expect to see.
Systems and process change
Housing management and asset system implementations, and making them stick with frontline teams.
Common questions
Working in housing associations and social housing and something is not working? Start with the problem.
Start a briefWhere the work usually sits